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Airsplat Complaint - Airspat hasn't sent all my items - 33 DAYS LATER! - CYMA AK47 Airsoft Spring Rifle P1072
Airsplat Complaint

Airsplat Complaint

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Airspat hasn't sent all my items - 33 DAYS LATER! - CYMA AK47 Airsoft Spring Rifle P1072


I ordered over $100 in guns from airsplat . The next day I got an email asking for a shipping address because my billing address was a P.O. Box. I replyed within 9 minutes, and got an email back later that day saying it would be shipped asap. A week later it still hadn't been shipped so I started calling and emailing, it did finally get out and I recieved it 14 days after it was purchased. HOWEVER, one of the guns was missing, and another appreared to be used, or refurbished at best. I immediately began calling and emailing again, and after 4 more days I got an email saying someone would contact me in 3-5 days. That never happened, so I am still calling and emailing 33 DAYS LATER! I would never order from airsplat again, the products are terrible, the prices aren't great, and the customer service is the worst I have ever dealt with among hundreds of companies over the years. STAY AWAY!


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Comments


airsplat says: (4 years ago)
 0
Dear Customer,

I sincerely apologize for the issues regarding your order. I assure you we never wish to inconvenience any of our customers.

I would like to speak with you regarding your shopping experience and assist you in any way possible. Please contact me at your earliest convenience at 626-539-3900 Monday-Friday 9a-4p or at lastore@airsplat.com




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