Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Airsplat Complaint - Airsplat is the pits
Airsplat Complaint

Airsplat Complaint

ADVERTISEMENT

Airsplat is the pits


My son got a gun from them for Christmas. It shot 3 plastic pellets, then died. The battery wouldn't charge, and when we contacted them they told us the many ways we were supposed to dismantle the gun to trouble shoot the problem. When it still didn't work they told us it had to be in pristine, unaltered condition to exchange it. We sent it back anyway since this useless thing won't work, and are keeping our fingers crossed. My son is crushed - it's really all he wanted for Christmas. Avoid this company - they are the pits.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Airsplat
SUBMIT a ticket
for Airsplat
WATCH videos
for Airsplat
More Airsplat Reviews and Complaints MORE reviews and complaints
for Airsplat

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


airsplat says: (6 years ago)
 0
We are very sorry to hear of any issues our customer may experience.

We have contacted this customer and are currently awaiting a reply.

In this particular instance, unfortunately it seems as though the customer received a defective or non-functioning item. We will attempt to troubleshoot any issue that the item is having to prevent any undue returns. We find that a large majority of all issues are simple adjustments or fixes. We even have a large database of videos that will walk customers through on the most common issues experienced.

If these troubleshooting measures do not work, we of course be more than happy to have any item returned provided that it is still under warranty. Also, we will not provide any troubleshooting that will disqualify a customer from obtaining a Return Merchandise Authorization Number or will disqualify a customer from having their warranty honored.



airsplat says: (6 years ago)
 0
We are very sorry to hear of any issues our customer may experience.

We have contacted this customer and are currently awaiting a reply.

In this particular instance, unfortunately it seems as though the customer received a defective or non-functioning item. We will attempt to troubleshoot any issue that the item is having to prevent any undue returns. We find that a large majority of all issues are simple adjustments or fixes. We even have a large database of videos that will walk customers through on the most common issues experienced.

If these troubleshooting measures do not work, we of course be more than happy to have any item returned provided that it is still under warranty. Also, we will not provide any troubleshooting that will disqualify a customer from obtaining a Return Merchandise Authorization Number or will disqualify a customer from having their warranty honored.




login with Facebook and share your reviews

More Airsplat reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team