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Airsplat Complaint - Buyer Beware
Airsplat Complaint

Airsplat Complaint


Buyer Beware

Let the buyer beware. We ordered a gun which came without the gas bolt it was supposed to have. They told us they would send another gas bolt, no problem. However after using the gun with the spring bolt they e mailed and said we had to send the gun back as they sent the wrong gun. I told them to send me a new gun as this one was a gift for my son and we did not want to wait for another one. I was shocked when they wanted to charge my credit card for a second one then credit my card if the one I send back meets their inspection, (it was used for two days from their mistake) That was two weeks ago and we are going on week three. Now I just want my money back and get this over with but they will not tell me one way another if they will do that. Larry has told me yes then two days later I get e mail that says no??? Me and my wife have I would guess 6-8 hours in e mail, calls driving to UPS and we still don't know what they will do. The last we heard two days ago a supervisor named Josh was supposed to call the next day which never happened.

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