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Airsplat Complaint - Worst Company Ever
Airsplat Complaint

Airsplat Complaint


Worst Company Ever

Orders are guaranteed to ship out within 24 Hours.
All items ordered were shown to be in stock.

I placed a $500.00 order on 8/21/2013
After not hearing from them after 4 days I contacted them.
The first idiot I got was Michael, an idiot in training. Michael told me that one of the main pieces (a Glock type handgun) was backordered.

After hanging up on that idiot & calling back, the second person I spoke to said that a different non important piece (a magazine for the Glock) was out of stock.
I asked them to ship out the rest of the order.
Today on 8/28/2013 after still not hearing from them again within the "24 hours", I called them again.

The order has still not been processed but "will ship out today".
I should receive it in a week.
I asked "What about your 24 hour Guarantee?" the girl said there was nothing she could do.
They don't have supervisors where she is located.
I will now be out of the country in a week so I had to cancel the order all together.
I ordered a SAW 1, 2 full auto assault guns, a glock w/extra mag & 5000 BB's.
Oh, and they charged me $40.00 for shipping even though they never even picked the order after 8 days.

This was by far, one of the worst companies that I have ever had the displeasure of dealing with.
I don't trust these pathetic excuses for business people at all.

Don't buy here if you actually want your products!

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airsplat says: (5 years ago)
Dear Electrojoc,

I sincerely apologize for the issues you had regarding your order. In addition I am very concerned with the level of customer service you received. My name is Brandon, I am a customer care representative with Airsplat.com. I would love nothing more than to speak with you regarding the situation and resolve any and all issues you may have had during the whole ordering process. Please contact me at your earliest convenience!


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