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Airsplat Support Ticket - NO ADDRESS GIVEN - REIMBURSEMENT

Airsplat Support Ticket - NO ADDRESS GIVEN

REIMBURSEMENT - Galaxy MP5K

Created By: rebeccamclaughlin73's Picture rebeccamclaughlin73 Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 1
Product: Galaxy MP5K

Airsplat sent me a USED and Broken gun as a replacement to another gun that was broken. I called them THE DAY that i recevied the Airsoft gun and informed them they sent me a USED product and that it was broken. I was told they would send me a shipping label to ship it back and give me a credit. This was OBVIOUSLY THEIR MISTAKE. They never did send it. That was approx. 30 emails ago. They refuse to respond and they refuse to do the right thing. It has now been over 30 days since they sent me a USED PRODUCT.


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